Report a User orBlock Unwanted Contact

When to Report a User

Report a user any time you reasonably believe someone has violated the Community Guidelines or behaved in a way that puts you or others at risk. Common reasons to report include:

• Threats, harassment, or intimidation
• Hate speech or discriminatory abuse
• Impersonation of another person or organization
• Scams, fraud, or deceptive requests for payment
• Sexual exploitation or coercion of any kind
• Any attempt to involve or contact a minor
• Sharing your private information without permission
• Repeated unwanted contact after you have left
• Malware, phishing, or deceptive links
• Illegal or dangerous conduct

When you report, describe what actually happened rather than only that you disliked the conversation. Specific, factual reports are the ones that can be acted on.

If You Are in Immediate Danger

If you or another person may be in immediate physical danger, contact your local emergency services first. FlingsterChat support cannot replace the police, medical services, child-protection agencies, or crisis responders, and it is not a substitute for emergency help.

End the interaction and get to safety. Do not put yourself at risk to gather screenshots or other evidence — your safety matters more than any report.

How to Report After the Chat Has Ended

If a chat has already ended, you can still report it through the available account, history, profile, or support route. To help the review, include as much of the following as you can:

• The approximate date and time it happened
• The chat mode you were using (text, voice, or video)
• The profile or display name, when one is available
• The reason that best matches the behavior
• A short, factual description of what happened
• Relevant transaction information, if a payment was involved
• Screenshots that do not unnecessarily expose private information

Send reports to [email protected].

How to Block a User

Blocking prevents further interaction with someone through the available profile and account features. Depending on where you encountered the person, the block control may appear in a profile menu, a private message, a host page, a recent-interaction list, or a live-chat menu.

Blocking and reporting solve different problems. Use Block to stop someone from contacting you, and use Report when their conduct may violate the rules. When both apply, use them together. If you were matched with a random participant who is not tied to a persistent account, you can also simply leave the interaction with Next.

Information That Helps a Report

The most useful reports are clear, factual, and tied directly to the conduct. When you can, note:

• What the user said or did
• When it happened
• Where it happened
• Whether it was repeated
• Whether money, threats, or private information were involved
• Whether anyone appeared to be in danger
• Any relevant profile identifier

Stick to what you actually saw. Do not exaggerate or add details you did not observe — accurate reports are the ones that can be reviewed properly.

Evidence and Screenshots

Evidence can help a review, but your safety always comes first. For your own protection, do not do any of the following just to collect evidence:

• Continue a threatening conversation to gather more of it
• Download suspicious files or attachments
• Reveal more personal information to keep someone talking
• Publicly post private material about another person
• Share exploitative content unnecessarily
• Send full payment-card details to anyone

When a screenshot contains private information, remove any unrelated sensitive details before sharing it. If more is needed, FlingsterChat may request it through an official support channel.

What Happens After You Report?

When a report is reviewed, the team may consider the description you provided, available account or profile information, relevant service records, your report history, transaction details, and content available under the platform's systems and policies, together with applicable law. Depending on what the review finds, the outcome may be:

• No action, if there is not enough evidence
• A warning to the reported account
• Removal of specific content
• Restrictions on certain features
• A temporary suspension
• Termination of the account
• Referral to the authorities where required

We cannot promise a specific result before a report has been reviewed.

Will the Reported User Know Who Reported Them?

FlingsterChat limits the disclosure of reporter information in line with its privacy and legal obligations. However, we cannot promise absolute anonymity: certain legal requests, disputes, or investigations may affect what can be disclosed.

For more on how your information is handled, see the Privacy Policy.

False or Abusive Reports

Reporting is for genuine rule-breaking, not for ordinary decisions you disagreed with. Please do not report someone only because they:

• Selected Next and moved on
• Declined to turn on a camera
• Refused to share private contact details
• Declined a gift or a payment request
• Ended a conversation politely
• Disagreed with you without breaking the rules

Knowingly false, retaliatory, or repeated abusive reporting may itself violate the Community Guidelines.

Financial Scams and Payment Issues

If someone asks you to pay them outside the official interface, treat it as a warning sign. Take these steps in order:

1. Do not send any money.
2. End the interaction.
3. Block the user.
4. Submit a report.
5. Contact your payment provider if you have already sent funds.
6. Secure any account details that may have been exposed.

If your issue is a platform billing question rather than misconduct — such as a charge you do not recognize — contact FlingsterChat Help instead.

Harassment and Threats

If someone harasses or threatens you, focus on getting out of the interaction safely:

• End the interaction
• Do not respond with a threat of your own
• Preserve relevant details when it is safe to do so
• Block the user
• Report what happened
• Secure any accounts that may have been exposed
• Contact your local authorities if a threat is credible or immediate

For more on protecting yourself, visit the Safety Center.